1   About payment methods

To ensure a smooth and safe checkout experience, we currently support the following payment methods:

△ PayPal

You can choose to pay with your PayPal account quickly and securely.

△ Credit / Debit Card via PayPal

Don’t have a PayPal account? No problem!
You can still pay with your credit or debit card through the PayPal gateway:

Option A: Proceeding from the "Buy Now" Button
·Click the 【Buy Now】 button located at the bottom of the product page to proceed to the Checkout screen.
·On the Checkout screen, locate the "Payment" section and select "Credit and debit card payments.

Option B: Proceeding from the "Pay with PayPal" Button
·Click the 【More payment options】 button located below the 【Pay with PayPal】 button on the product page.
·You will then be directed to the Checkout screen. In the "Payment" section, select "Credit and debit card payments.

Completing the Payment
·After clicking "Pay Now," you will be redirected to the "Credit and debit card payments" screen to ensure a secure transaction.
·Follow the on-screen prompts to enter your card details and complete the payment. A PayPal account is not required for this method.

We accept:

·Visa
·MasterCard
·American Express
·Discover

△ Safe & Secure

All payments are processed through PayPal’s encrypted and secure payment system. We do not store any credit card information on our site.

2   Order Process

Shopping on yellowplanet.com.cn is simple and secure. Follow these steps:

Step 1: Choose Your Product
Select the item(s) you'd like to purchase.

Step 2: Add to Cart
・Add your selected item(s) to the shopping cart.
・Note: Stock is not guaranteed at this stage. Availability is confirmed upon order completion.

Step 3: Proceed to Checkout
・When you're ready, click to begin the checkout process.

Step 4: Enter Shipping Information
・If you're a registered member, log in to auto-fill your details.
・To check out as a guest, simply fill in your shipping information and continue.
・For more details, refer to our Shipping Policy.

Step 5: Choose a Delivery Method
・We mainly use YunExpress for international shipping. Depending on your location or product type, we may also use Cainiao CIAO, SF Express, or other logistics providers.
・Note: All orders require a signature upon delivery. We do not ship to P.O. Boxes, APO, or FPO addresses.

Step 6: Enter Payment Details
・We accept valid Credit/Debit Cards and PayPal.
・Enter your discount code or store credit here, if applicable.
・The total may or may not include shipping fees or customs duties, depending on the destination.
・Your payment provider may perform additional security checks. We are not responsible for any delays or failure to deliver due to payment authorization issues.

Step 7: Complete Your Purchase
・Once the payment is complete, a confirmation screen will appear, and you will receive an order confirmation email.
・The confirmation email will include your order details and the total amount.

Your order is officially accepted only when we email you a Shipping Confirmation, which means your items have been dispatched.
The time and date listed in that email is the contract acceptance time, even if the email is not received due to technical issues.

○ We may not accept your order if:

・The item is out of stock
・Your credit card expires within 20 days
・We cannot authorize your payment
・There is a product or pricing error

We reserve the right to reject any order at our sole discretion. If we cannot fulfill your order after confirmation, we will notify you by email and release any reserved funds.

3  Discount Codes

From time to time, you may receive exclusive discount codes via email or promotional events.

○ Terms of Use:

・Each code is non-transferable, has no cash value, and cannot be exchanged for cash.
・Expiration dates are specified in the promotion and cannot be extended.
・Codes are valid only on yellowplanet.com.cn and must be used before expiry.

○ Orders with multiple items:

・The discount is applied proportionally across items.
・If an item is returned, the refund will be calculated after subtracting the discount.
・Discount amounts are not refundable.

○ Important:

・If a discount code is expired or invalid, it cannot be applied and no replacement will be issued.
・Only one discount code can be used per order.