Yellow Planet ("WE," "US," OR "OUR") TAKES YOUR PRIVACY SERIOUSLY AND IS COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, AND PROTECT THE PERSONAL INFORMATION YOU PROVIDE WHEN VISITING AND USING OUR WEBSITE. BY ACCESSING OR USING YELLOW PLANET'S WEBSITE AND RELATED SERVICES, YOU AGREE TO THE TERMS OUTLINED IN THIS PRIVACY POLICY.

2. Scope of Information Collection

2.1 INFORMATION YOU ACTIVELY PROVIDE

• ORDER INFORMATION: NAME, SHIPPING ADDRESS, BILLING ADDRESS, CONTACT PHONE NUMBER, EMAIL ADDRESS
• ACCOUNT INFORMATION：USERNAME, PASSWORD, PURCHASE HISTORY, LOGIN CREDENTIALS, SHOPPING PREFERENCES
• CUSTOMER FEEDBACK：PRODUCT REVIEWS, SUGGESTIONS AND COMMENTS
• WEBSITE ACTIVITIES：PARTICIPATION IN RAFFLES, POINT REDEMPTION, REGISTRATION FOR MEMBERSHIP SERVICES

NOTE: DUE TO THE NATURE OF THE INTERNET, WE CANNOT GUARANTEE THE SECURITY OF INFORMATION TRANSMISSION AND ACCESS. PLEASE SEND PERSONAL INFORMATION AT YOUR OWN DISCRETION.

2.2 AUTOMATICALLY COLLECTED INFORMATION

• DEVICE INFORMATION：IP ADDRESS, BROWSER TYPE, DEVICE IDENTIFIERS
• USAGE DATA：BROWSING HISTORY, SHOPPING BEHAVIOR, CLICK DATA

• COOKIE INFORMATION：SHOPPING CART STATUS, LOGIN STATUS, WEBSITE PREFERENCES

• PAYMENT INFORMATION：PROCESSED THROUGH SHOPIFY OR PAYPAL SECURE PAYMENT SYSTEMS, WE DO NOT DIRECTLY STORE YOUR CREDIT CARD INFORMATION

3. Purpose of Information Usage

WE USE THE COLLECTED INFORMATION FOR:
• ORDER PROCESSING AND DELIVERY

• CUSTOMER SERVICE AND SUPPORT

• SENDING PRODUCT UPDATES AND MARKETING INFORMATION (WITH YOUR CONSENT)

• WEBSITE OPTIMIZATION AND SECURITY MAINTENANCE

• FRAUD PREVENTION AND RISK CONTROL

4. Information Sharing

WE WILL NOT DISCLOSE CUSTOMER PERSONAL INFORMATION TO ANY THIRD PARTY EXCEPT IN THE FOLLOWING CIRCUMSTANCES:

4.1 WHEN CUSTOMERS CONSENT

4.2 SERVICE PROVIDERS RELATED TO ORDER FULFILLMENT (SUCH AS LOGISTICS COMPANIES)

4.3 PAYMENT PROCESSORS ASSOCIATED WITH ORDERS (SUCH AS SHOPIFY, PAYPAL)

4.4 DISCLOSURE OF STATISTICAL DATA THAT CANNOT IDENTIFY INDIVIDUAL MEMBERS

4.5 WHEN SUBMISSION IS REQUIRED BY LAWS AND REGULATIONS

5. Use of Cookies

WE USE COOKIES TO PROVIDE A BETTER SHOPPING EXPERIENCE. COOKIES ARE USED FOR:
• SAVING SHOPPING CART INFORMATION
• REMEMBERING YOUR LOGIN STATUS
• STORING USER PREFERENCES
• ANALYZING WEBSITE USAGE

YOU CAN CONTROL COOKIES THROUGH BROWSER SETTINGS, BUT THIS MAY AFFECT CERTAIN WEBSITE FUNCTIONALITIES.

6. Cross-border Data Transfer

FOR CROSS-BORDER DATA TRANSFERS, WE ENSURE:

• COMPLIANCE WITH RELEVANT LAWS AND REGULATIONS

• IMPLEMENTATION OF APPROPRIATE DATA PROTECTION MEASURES

• OBTAINING NECESSARY USER AUTHORIZATION

• ADHERENCE TO LOCAL DATA PROTECTION REQUIREMENTS

7. Data Security

WE EMPLOY APPROPRIATE TECHNICAL AND ORGANIZATIONAL MEASURES TO PROTECT YOUR PERSONAL INFORMATION, INCLUDING:
• SSL ENCRYPTION TECHNOLOGY
• SECURE DATA STORAGE SYSTEMS
• STAFF CONFIDENTIALITY TRAINING
• REGULAR SECURITY AUDITS
• ACCESS CONTROL PROTOCOLS

PLEASE NOTE THAT INTERNET TRANSMISSION CAN NEVER GUARANTEE 100% SECURITY.

8. User Rights

YOU HAVE THE FOLLOWING RIGHTS:

• ACCESS TO YOUR PERSONAL INFORMATION

• CORRECTION OF INACCURATE INFORMATION

• REQUEST DELETION OF YOUR INFORMATION

• UNSUBSCRIBE FROM MARKETING COMMUNICATIONS

• RAISE PRIVACY-RELATED CONCERNS

9. Third-Party Websites

ALL CREDIT CARD INFORMATION IS PROCESSED BY SHOPIFY OR PAYPAL. WHILE WE TRUST THEY APPROPRIATELY PROTECT YOUR INFORMATION, YOU SHOULD REVIEW THEIR PRACTICES AT HTTPS://WWW.SHOPIFY.COM OR HTTPS://WWW.PAYPAL.COM.

WE STRIVE TO PROTECT THE PRIVACY OF YOUR PERSONAL INFORMATION IN OUR RECORDS, BUT WE CANNOT GUARANTEE ABSOLUTE SECURITY. UNAUTHORIZED ACCESS OR USE, HARDWARE OR SOFTWARE FAILURES, AND OTHER FACTORS MAY COMPROMISE USER INFORMATION SECURITY AT ANY TIME.

OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES. WE ARE NOT RESPONSIBLE FOR THEIR PRIVACY PRACTICES AND RECOMMEND REVIEWING THEIR RESPECTIVE PRIVACY POLICIES.

10. POLICY UPDATES

OUR PRIVACY STATEMENT MAY BE UPDATED PERIODICALLY TO REFLECT CHANGES IN OUR PERSONAL INFORMATION HANDLING PRACTICES WITHOUT PRIOR NOTICE. IF WE MAKE ANY SIGNIFICANT CHANGES TO THE PRIVACY STATEMENT, WE WILL POST A PROMINENT NOTICE ON OUR WEBSITE WITH THE LATEST UPDATE DATE DISPLAYED AT THE BOTTOM OF THE NOTICE.

LAST UPDATED: MAY 28, 2025

11. QUESTIONS OR CONCERNS

IF YOU HAVE ANY QUESTIONS ABOUT OUR PRIVACY POLICY OR NEED TO EXERCISE YOUR RIGHTS, PLEASE SEND DETAILED INFORMATION TO clientservice@yellowplanet.com.cn. WE WILL MAKE EVERY EFFORT TO ADDRESS YOUR CONCERNS.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.